Replies for tickets on suppota
Hello,
Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.
Also check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.
Hello,
There are some js issues appear in Console:
Could you please try the instructions mentioned in this documentation? Please start with disabling WordPress SEO plugin.
Still the same issue, I am afraid. Could you check again and let me know?
Event Tickets were not auto generated for this order.
Manually Generate Event Tickets for this Order
The code we are using is like this , that filter into order processing and force it to be complete. I wonder if you have other plugins that might be trying to revert it back?
Hello. Any answers? I have 16 orders now that have to be processed manually.
Just to be clear, we are asking this information, because we can not replicate this issue on our end. Look forward to your information to dig into the real reason for events not showing in event manager for other users.
Thank you for granting us admin access, it was not there before.
1. Would you mind sharing login for a user account that events are not showing for?
2. What is the user role, that can not see events?
That isnt the answer i was seeking since you already have access to the admin section. the feature was already enabled. i give you full permission to make whatever changes will work. Also, since you guys are taking so long to respond, please make sure you extend my license time for your delays.
please try again, I have disabled 2FA