Reply to: tickets(351448)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(341799)

Ok, so it’s not so easy to get rid of the custom label. I tried to disable the PHP snippet in the Code Snippets plugin, log out/in from wordpress, and clear cash. This did not remove the custom label in the tile view, although the custom statuses are not shown in the event setup anymore. I tried to get around this by duplicating the original event with the code snippet deactivated, but the custom label somehow persists even in the duplicate.

For now, I guess I’ll have to create manually a fresh copy of the affected event and delete the original one.

Reply to: tickets(351252)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(349330)

Can we try installing https://wordpress.org/plugins/health-check/ plugin? I cannot access:

https://www.radiocentre.org/wp-admin/plugins.php

Reply to: tickets(350577)

Please take a look at your “Filter” section. Try changing https://tolerant-vzw.be/ to https://tolerant-vzw.be/* and then move it before the “staging.” filter.

Reply to: tickets(351461)

Hello,

Is this product somehow connected to an event:

https://canardsbastogne.be/stg_a7a5f/?product=filofaxcarnet

Reply to: tickets(351448)

Hello,

I went to EventON > enabled Disable CSV export event formatting, so now the file has events. Could you check if it downloads all of them?