Reply to: tickets(349036)

Can we take a look at wp-admin? I want to copy your environment on our test site.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(349215)

You need to apply the same change to Fusion Builder files after every Avada update.

New info on which line to change:

All done! Please check now.

Reply to: tickets(348249)

Hello,
any updates on this? My Store manager is having a really hard time checking all payments according to the events.

Thanks!

Reply to: tickets(339660)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(342543)

This is not possible with the current functionality, I am afraid.

Could you tell us what’s the point of making an event repeating and then hide it after the first repeat has started? Isn’t it easier to make sure regular event and then add these to the shortcode:

event_past_future=”future” hide_past_by=”ss”

Reply to: tickets(348756)

the timeout error appears to be fixed so we just need the QR codes to send with tickets and the autocomplete to work. Also if you create a test ticket on the site again please can you make it private when you’re finished testing, the site is live. Thanks

Reply to: tickets(349738)

Hello,

Please update QR Code add-on. New version should fix this issue.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!