Replies – Page 2788 – EventON Help Desk

Reply to: tickets(349493)

While we are working on this, please cancel your add-on subcription:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

But neither has an import worked so far…

Could you tell us more? Can we take a look at the .csv file?

Unfortunately, when you place it in a tab, certain scripts cannot find calendar’s HTML tags (because the calendar is hidden), so it breaks EventON.

Hello,

When you don’t assign an organizer Google checks it and doesn’t show any errors. Please take a look at

https://validator.schema.org/#url=https%3A%2F%2Fdev2.myeventon.com%2Fevents%2Ftesting123%2F

Event:

https://dev2.myeventon.com/events/testing123/

What do you mean by “there is no data”? Could you elaborate?

You can remove the assigned organizer from Edit Event.

I am sorry but I am not sure what the issue is.

Event Dates format seems to be exactly right:

event_start_date & event_end_date – Start/End date in format mm/dd/YYYY

event_start_time & event_end_time – Start/End time in format h:mm:AM/PM

Also https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/04/08170540/csv_frequency.jpg are for Repeating Events:

https://docs.myeventon.com/documentations/setting-up-repeating-events/

So some cells can be empty.

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/04/09122136/147-events.jpg

You cannot import all of your events? After you imported the second file, there still were only 147 events?

Please update QR Code add-on.

Hello,

Please go to EventON > EventCard > try a different Feature image display style.

Please update EventON, Tickets and QR Code add-ons. We’ve released updates for all of them.