Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Could you tell us more about issues? Maybe we can help somehow?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Please update to 4.6.2.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Please go to EventON > EventCard > try a different Feature image display style.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

I think this is what’s causing the issue. Could you remove it and use this plugin instead:

https://wordpress.org/plugins/autocomplete-woocommerce-orders/

Hello,

Not sure where to find your shortcodes. This page is empty:

https://inishowen.ie/wp-admin/post.php?post=230731&action=edit

Where can I find them?

That appears to have fixed it. Thank you

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Also send us the file you are trying to upload.