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Replies for tickets on suppota

Reply to: tickets(349331)

Ashan,

Please take a look at

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/04/08232345/Capture-decran-2024-04-09-a-08.14.22.png

On dev2:

https://dev2.myeventon.com/events/rep-8/

Reply to: tickets(349331)

The time disappeared because of enabled EventON > Enable custom event time format on eventCard.

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/04/08232345/Capture-decran-2024-04-09-a-08.14.22.png

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(349139)

Ah, sorry, unfortunately still not possible without changing the source code. But we unable to help with PHP customizations since it’s against CodeCanyon’s Support Policy,

Reply to: tickets(348822)

I really need your help on this, please, people are still not getting the ticket purchase confirmation on their email. This harms my work, to the point where I may lose my only job, please assist me on this matter.

Thank you,

Raquel

 

Reply to: tickets(342543)

All events on the screenshot aren’t repeats from one particular event, they are individual.

Could you send me a link to an event that has started in March and still visible?