Archives: Replies

Replies for tickets on suppota

Reply to: tickets(349147)

Hi, for the rsvps it seems to work now, but when I want to send the event via email, the time is still wrong (see screenshot), can you tell what’s the issue there?

Reply to: tickets(349117)

I’ve cleared everything and used 2 different browsers.

Before I contacted you I was going through adding long/lat co-ordinates to the location info, but as even that started to revert to broken maps I stopped.

Go forward to lgigs ater in the year this is August

Reply to: tickets(349042)

Hello, please use our staging website for this:
Login URL: https://dmp.dvlpsite.com/gate_way
Username: dmp
Password: wIl&Vk2sLXUiU4KTUq

Reply to: tickets(346685)

May i ask you when you can have a look why the attendees is not working. Our client told me that they need the list to manage sales at the gate.

Reply to: tickets(342543)

Many of these events started in March and are reoccuring. They dont want to be visible after first event has started.

Reply to: tickets(349331)

Hi,

Thank you for your reply.

As I can see, we’re not talking about the same thing. I’ve put a screen caption to make it clearer.

Here are a link to access  the backend : https://colormygeneva.ch/wp-admin/?wtlwp_token=40f1e802d9806ef947d88fc1d363ed599daf8776fdadc807f7165ab58e7447764a317bedf2f9fe81344cc59f0e831ce0512abb15bc9b940674bdefec98abd2a9

Regards

Reply to: tickets(349214)

Hello,

Issue is not related to timezones. The issue is related only with the Eventop time which is incorrect. The event time when you click on the event is correct, the issue only affects the Eventop time.

In your link there are no examples where the Eventop time is displayed to check

 

Reply to: tickets(348822)

Thank you for your reply, I have just bought another ticket and did not get a message with the ticket in my email. It is still not working.

Could it be something on my settings? The date perhaps?

I also tried doing the update, and it was a complete disaster, I had to use the super backup from my hosting provider.

I really need to solve this ASAP please. My client is very upset, and I really do not know what to do.

Many thanks for your help,

Raquel