Archives: Replies

Hello,

I went to EventON > Event Card > Designer > added Ticket Box. Should work now. Please check and let me know.

Please go to EventON > Event Card > open Designer and make sure that Learn More element is added.

Could you check and let me know?

There is also EventON > Single Events > Load current repeat event by default on single event page, but there is mo way of showing the next day.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

I just don’t really know how your cache works to offer any solutions from our side.

A lot of plugins use dynamic Ajax requests to get the info. Cache plugin cannot just save it and then doesn’t update it accordingly.

When you leave only EventON and FullCal without any cache solutions, it does work correctly, right?

I enabled WP_DEBUG, but debug.log file is empty.

Could you try increasing the memory limit by following:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Ashan,

Their order id:

Reply to: 398708

Full image:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/10/29031745/Screenshot-2025-10-28-at-09.43.51.png

They want to cancel their subscription for Repeat Customizer:

[Replyto/398766]

Could you check? Orders are different: 212545 and 212544.

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Hello,

Could you send us Order ID?

Please also let us know more about your issues with Tickets bundle. We can still help you to figure out the issue with variations.

Here’s the guide that should help you to figure out the issues with seats and variations:

https://docs.myeventon.com/documentations/how-to-use-variations-with-seats-addon/