Archives: Replies

I enabled debug logging, cleared cache, and loaded the events section, create new event… this is what’s in the log

[06-Mar-2026 20:54:19 UTC] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) in /home/hollidayftp/hollidaypark.org/wordpress/wp-content/themes/Divi/includes/builder/module/settings/migration/BackgroundGradientStops.php on line 1102

I’ve disabled the debugging again as it slows the site way down. 

Andrew

Hello my friend. Yes we see 4 orders from you. Please check in your bank to see there is only 1 charge. After that we can cancel out other orders and refund you those (if they are also charged)

Thanks, but it seems not to be a real solution because if tomorrow I make an update on the Visual Composer footer, it will not be reflected in the footer of the EventON events.

Please, I need you to develop a real fix for this important problem. In previous versions of EventON it used to be fine.

I keep waiting for a real and definitive solution.

Best regards,
Jimena

In order to update the add-on, please send us FTP access to your website from ”Access Info” box on right side menu, to further assist your situation.

Could you remove your custom organizer templates?

https://classes.alexandriaprofessional.com/mystaging01/wp-admin/theme-editor.php?file=eventon%2Ftaxonomy-event_organizer.html&theme=ap-child

I just did some new tests and received emails immediately:

Are you still having issues?

Please let me know.

No issues on my side:

Could you try manually clearing your browser cache?

Please use

.evcal_list_a .evoet_cx .evcal_tz_time.tzo_trig, .eventon_events_list .evopop_top .evoet_cx .evcal_tz_time.tzo_trig { padding-top: 6px; }

Could you send us a link to the event you are referring to?

Hello,

Thank you for your messages!

I am going to escalate this ticket to account management to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!