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Replies for tickets on suppota

Reply to: tickets(349159)

Hi there,

My order id: #181436

Paid on January 20, 2024

My current version is not that old. Are you sure if it is the plugin version issue.

Thanks

Reply to: tickets(349077)

I added css to appearance>>>>customize>>>>additonal css

this adds the icon for travel times

as for the map- the map isn’t showing for me when I view the events

Reply to: tickets(349171)

needed an authentication code after logging in

go into myeventon>>>>>settings>>>>event card

and use the drop down right at the top to choose how you want your featured image to display- try the other options and possibly put in the minimum height in pixels

Reply to: tickets(349146)

Hi there

tickets seem to be appearing here https://altemarkthalle.ch/events/eenton-testing/

and I looked through your events had to get to old feburary events to see one with tickets activated

how do i edit this page https://altemarkthalle.ch/agenda/

i cannot see the shortcode when editing

Reply to: tickets(349159)

Would you mind sending us the order ID for this addon purchase from myeventon.com, because we do not see this addon as purchased using your email address in our system. Thank you! You also have not activate deventon or the plugins you are using they are OLD versions you would need to update

Reply to: tickets(349077)

Also  would like increase the height of the map to stop the full screen button from getting hidden

I tried this css but it leaves a gap below:

 

div#event_gmap {
height: 300px;
}

.evo_lightbox_body .evcal_gmaps {
min-height: 300px;
}

Thanks

Reply to: tickets(349077)

Thanks for the update, it’s working now.

Can you help me to get the directions icon not displaying as shown in the screenshot?

https://somptingvillagemorris.org.uk/calendar/

Thanks very much

Reply to: tickets(349153)

Hello,

Could you elaborate more on your issues? 

The link to version 4.5.9 can be found here:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/28044059/eventON-4.5.9.zip