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Replies for tickets on suppota

Reply to: tickets(349188)

Hi Maxim,

Please try going to EventON > Scripts & Styling > disable Write dynamic styles to header.

Let us know if this works for you.

Reply to: tickets(349077)

Hi Robert,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(347762)

Hi Tom,

You are welcome, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(349200)

Q0FEpwF!vo2S9EuX0ir8O8qv esta sería la nueva contraseña

The cards do not display and the mobile version does not work very well.

Reply to: tickets(347762)

Hi guys, thanks for looking into this. Switching between those event card Feature Image Styles has made every option work again. Great!

Reply to: tickets(346613)

Hi Artem,
I updated both plugins that I use to the latest versions. There are a couple of things I noticed and I hope you can help.
In the attached, the width of the event is bigger than the cell screen. Also the image does not come up, it’s blank with the thumbnails below.
I’ve included my credentials for the website below. Can you see if the settings are set up so the event fits on the mobile view and the event image shows up.
Thanks, Greg

SITE: https://regenttheatre-com.okyanust.com/wp-login.php
USERNAME:  Regent2023
PASSWORD:  REGENTtheatre2022!!

 

Reply to: tickets(349077)

Thanks, I worked out the css for the map height as well:

#evcal_list .eventon_list_event .event_description .evcal_gmaps, .evocard_row .evocard_box.gmap .evo_metarow_gmap {
height: 300px;
}

 

Appreciate your help.

Rob

Reply to: tickets(348592)

Hello, Sorry, I’ve been traveling for a few days and I couldn’t answer you before.

I have tried doing what you told me (Going to EventON > Scripts & Styling > disable Write dynamic styles to header. Now clear your cache plugins) after updating to version 4.6.2. but the problem persists.

So I’m working with versions 4.6.1. from EventON and with version 2.1.1. from Full Cal which works well. But I understand that if you have made an upgrade it will be for a reason and I would like the colors to work well in addition to the upgrade.

Thank you so much