Reply to: tickets(343227)

very strange I can not replicate this issue on our end. It works perfectly. In Auckland time… 

Reply to: tickets(347924)

I am not sure where EO is?

I did notice you have custom styles that makes the organizer and location lightbox content appear narrow. If you change the margin to 0 it will fix it.

Reply to: tickets(348449)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(348756)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(347994)

1. Please go to EventON > EventCard > open > add Learn Mode.

2. Please take a look at

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Also check EventON > Advanced > try a different Select event calendar WP Query method.

Reply to: tickets(348223)

It doesn’t matter really, the best is they all have the same ratio.

If there are issues please try selecting Feature image display style: Fit entire image, resized box height. Also try “Minimal height for featured image (value in pixels)” on the same page to fix if there are issues.

As for the tile size, try adding tile_height=”300″ to the shortcode and change the tile size to fit the image better.