Replies for tickets on suppota
Please go to Edit Event > Event Color. But you need to do this for each event individually.
Or go to EventON > EventTop > Select Default Calendar EventTop Style: Clear with left border colors.
Now you can change the background from EventON > Appearance > EventTop.
Ashan,
Please try opening this event:
https://dev2.myeventon.com/events/ertherhttr/
It takes quite some time before the image is loaded, so customers think that their images aren’t loading.
Could you check?
Also FYI we have released new version of eventON 4.6.2 which should work with latest fullcal in fixing this issue.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
I am not able to replicate this. Have you tried clearing cache in your website and in server?
THank you Ana for the update! Let me see if I can replicate this on my end. Because when I look at your site it is in PST and right now it is 5:45p in Madrid time. I will see if Artem can test this as well. he is from Spain. 🙂
Can I ask, at what time do you see the calendar showing a wrong date? (from your local time)
I changed this custom CSS code and increased the image height:
Please check and let me know.
Sincere apologies. I have gone ahead and refunded for the RSVP addon and have removed it from your subscription. So next time the license renews it will only include tickets and event lits.
May you have a joyful day!
The settings only offer start of event and end or never not a set time value. — We will see if we can add that option in there as well in the future updates.
I am very glad to hear the event settings are working now 🙂
I’ve done this and the new version is showing the dots. Thank you! I’m having 2 other issues: 1) I have a “learn more about” link specified in my event, but the learn more button does not show up. Is there a setting somewhere that I have missed? 2) the full calendar and tile view of the calendar are taking what seems like an extremely long time to load. I don’t remember it taking so long in the past. Can you help with this?