Reply to: tickets(347850)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(347854)

Hello,

Please try adding ux_val to your shortcode. You can find it here:

https://pastebin.com/VECjaeHj

Reply to: tickets(346966)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(347672)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(347775)

Thanks.  I had to restore the website to an earlier version before the upgrade because it was broken.  I will restore to a staging site and upgrade there.

 

Reply to: tickets(347642)

I have done as you asked and the calendar and list again display as we wish. I will hold off on any updates until I hear back from you.

Reply to: tickets(347672)

How do I cancel a single plugin when it has been ordered with 2 others? This is all I see and I don’t want to cancel the other two. The one I want to cancel is RSVP events.

Reply to: tickets(344065)

Good morning! Just checking in on this ticket. Can you please provide an update on the status of the troubleshooting?

Thank you!