Replies for tickets on suppota
We are sorry for the delay. Still not sure why there is an issue on your side. I thought maybe it was because of incorrect file location: https://localise.biz/wordpress/plugin/beginners#add
When you create a new translation Loco Translate names the file like this:
And yours is eventon-de.po. Could you try renaming it?
Also if you create English translation (you can change back-end texts this way), will it work? Could you try?
Hi i have renewed all plugins and found that event list extened caused an issue with some pages with the wrong shortcode.
So it two page that have the problem
This one https://g2solution.co.uk/herefordshire/whats-on-in-herefordshire-1/ using shortcode
[add_eventon jumper=”yes” filter_type=”select” search_all=”yes” jumper_offset=”2″ jumper_count=”2″ exp_jumper=”yes” exp_so=”yes” hide_past=”yes” tiles=”yes” tile_count=”4″ tile_bg=”1″ tile_style=”1″ show_limit=”yes” event_count=”20″ hide_mult_occur=”yes” sort_by=”sort_date” ft_event_priority=”yes” event_type=”766″ search=”yes”]
I have also tried using a very basic shortcode.
I can confirm that elementor is not the issue. I have tested it without elementor.
This is the other page https://g2solution.co.uk/herefordshire/whats-on-in-herefordshire-1/events-this-week/
It too only show the first 5 events
[add_eventon_wv week_incre=”+0″ disable_week_switch=”yes” tiles=”yes” tile_bg=”1″ tile_style=”1″ hide_so=”yes” tile_count=”5″ event_type=”766″ hide_mult_occur=”yes” hide_past=”yes” disable_week_switch=”no” ft_event_priority=”yes”]
this are shortcodes without
https://g2solution.co.uk/herefordshire/182369-2/
When you updated eventon what templates were changed thet enable to two page above
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Ashan,
Login info:
Username
eventon
Pass
*45%fvjwe8gwK9@0%53yvlvT
I am not sure why this works on our site, but not on customer’s. Could you check?
There were no events, so add_eventon_slider didn’t show any of them. I added one, so it’s visible:
https://how2higgstage.wpengine.com/
As for the FullCal “no events” issue, please use this code to hide the message:
.ajde_evcal_calendar.evoFC p.no_events {display:none !important}
If you leave FullCal 2.1.1 and update EventON to 4.6.1 it should work. Could you try and let us know?
Hello,
Could you send us a link to the .ics file?
Ashan,
On dev2 when the event is live and “Default event ticket stop selling time base: When Event Ends“, it doesn’t show the tickets:
https://dev2.myeventon.com/events/time-2/
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Seems to be working on this page:
https://dinosauradventurelive.com/test/
Could you make sure that ux_val=”3a” is added to the Event Lists shortcode?
Also your cache plugin and browser cache are both cleared.