Reply to: tickets(347127)

Will we be able to run the latest version sometime in the future?

Did you identify why the latest version doesn’t work as intended with our setup?

Thank you.

Reply to: tickets(346747)

Ashan,

Put my email to dev2, but didn’t receive the email at all.

Settings:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evoau_1#evoAU2

Form;

https://dev2.myeventon.com/test-481/

Reply to: tickets(346747)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(347159)

Ashan,

debug.log doesn’t have any related to EventON errors.

In Troubleshooting Mode the same issue.

It just shows this error:

On dev2 works completely fine.

Reply to: tickets(347159)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(347127)

…it has the locations and all events happening there…”

https://www.myeventon.com/news/eventon-4-6/

All of it. Need these to work.

Can’t be running the older version.

Reply to: tickets(345908)

Thank you for letting us know, you can add this CSS to myeventon > styles and that will resolve this. We wil also include the fix in the next version update.

.ajde_evcal_calendar.boxy.boxstyle0 #evcal_list .eventon_list_event .desc_trig .evoet_c2{flex-basis: 100%}

.ajde_evcal_calendar.boxy.boxstyle0 #evcal_list p.desc_trig_outter,

.ajde_evcal_calendar.boxy.boxstyle0 #evcal_list .evcal_cblock 

{padding:0; background-size: cover;  background-position: center;}

Reply to: tickets(344935)

Yes control + F5 for hard refresh was needed but once the new files are loaded it will not be needed any more as Artem mentioned. 

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!