Archives: Replies

Could you try downgrading FullCal to 2.1.1 while we are working on this:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/28135900/eventon-full-cal2.1.1.zip

Hi.

Sorry to hear that, here it goes:

login url: https://sierraguadarrama.info/wp-login.php

user: eventOnAdmin

pass: H%wY#c0YoBR(253sMlkQSCLB

 

I tested, worked fine for me.

 

Ashan,

There are several tickets with the same issue.

Orders page doesn’t have Type with Ticket/Non-Ticket:

https://www.alte-druckerei-ottensen.de/wp-admin/admin.php?page=wc-orders

So when they complete orders, attendees lists are still empty because EventON thinks no purchases were made.

The same in Troubleshooting Mode.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Did you replace the calendar completely:

https://conviviosociety.org/calendar/

I cannot find EventON.

Hi

I had to put our .htaccess password back up on the staging site

You can access by entering:

u: eventon
p: eventon

Thanks

this ticket is private so only you and our team can read replies:

thisa account seems to be under rhoward@carestreamamerica.com

and we don’t have any purchases under that email

so perhaps thinkof other email addresses that could have been used to purchase

It seems that when you go to EventON > enable Disable CSV export event formatting, it exports all available events. Could you try and let us know?

Sorry for the delay. Please check now, as it seems when you go to EventON > enable Disable CSV export event formatting it exports all available events.

Could you try exporting and then importing them?

Could you try downgrading to EventON 4.5.9 and FullCal 2.1.1:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/28135900/eventon-full-cal2.1.1.zip

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/28044059/eventON-4.5.9.zip