Reply to: tickets(346718)

There were HTML tags around the shortcode. I removed them from Edit Page and it seems to be working now.

Reply to: tickets(346461)

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-476/

You need to use two shortcodes to see the error.

Reply to: tickets(346461)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(346805)

It’s okay, we have purchased another key in the interim as are unable to update the addons without at the moment.

Reply to: tickets(347016)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(347046)

Hi Artem,

thank you for your quick reply. It worked. 🙂

Shall I leave the shortcode like that until next update or forever?

Kind regards,
Lars

Reply to: tickets(346963)

Hi,

I put in comments and that did not correct the issue.

It seems it reduced the space between rows, but not between the icon and the text.

Any other idea?

Thanks for you help.