Archives: Replies

Great thanks

 

Updating the eventcard featured image display style fixed the issue. Thank you!

As you suggested, I loaded a previous version of Full Cal but it’s still not working. It works on the current month, but when I advance it to the next month, it shows No Events with the number 0, even though there are one or two events.

Is there anything else that I can do to make this work??

We are working on fixing the issue with the Google Map. 

Repeating times. Could you elaborate? Are you referring to Time Format?

From the ticket: https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/11/26155626/Screen-Shot-2022-11-26-at-2.55.27-PM.png

It seems that you need to find this line and then remove any <a></a> to remove the link.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Also send us a link to the file you are trying to import.

4.5.4 version can be found here:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/01/12035959/eventON4.5.4.zip

Ashan,

Subscriber add-on issue:

The time is incorrect.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.