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Hello,

Please add ux_val=”3″ to the shortcode.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

Reply to: 346527

The same on dev2:

https://dev2.myeventon.com/events/location-test/

Algores Informatica,

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/26013225/error_popup.png

In order to fix this, please go to EventON > EventCard > Designer > save it and then save EventON Settings.

Ryszard Sikora,

Ashan will check this. Please wait for his reply.

Hi Team EventOn, Can you give me a sense of how long it will take to resolve this issue? At the moment our customers can’t access booking details from the calendar so we are losing business.

Hi midi99,

We are glad your issue was resolved, if you have any further questions or concerns please feel free to create a new ticket.

Thank you

Hello,

Thank you, now it works. I added ux_val=”4″.

But it is still one problem, the appearance of the event card has changed.

In the previous version it looked like this:

https://drive.google.com/file/d/1E3Xb3tap41FnJSsEok0XqvoNUE55YGGl/view?usp=sharing

and in the current version it looks like this:

https://drive.google.com/file/d/1Pl7BxPdCITBARrh6n2q3h8F5VoNlgjzR/view?usp=sharing

Please notice the empty field under the Google map.

The design of my event card has not changed.

https://drive.google.com/file/d/1ftGBMFGocTPMvrjrgbwfiLnVECo_OtOC/view?usp=sharing

Best regards Richard

For the record, I had the same issue and solved it changing the Feature image display style.

www.life-hacks.it/wp-admin

Username: lifehack
Pw: admin4life

Shortcode: [add_eventon tiles=”yes” tile_bg=”1″ tile_style=”1″ number_of_months=”5″ hide_empty_months=”yes” ]

Thank you 🙂