Reply to: tickets(346142)

Could you try adding this code to wp-admin > Appearance > Customize > Additional CSS:

.evorow .evomdt_item img { width: auto !important; }

Reply to: tickets(346081)

I added ux_val=”3″ to the shortcode, so it opens links as Lightbox. We are working on the solution, so please check if my solution works for you.

Reply to: tickets(344950)

Please go to “Ticket Numbers for this Order” https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/25061922/eventicket.png and click on the ticket number.

Reply to: tickets(346148)

There is this HTML code beside the shortcode:

Could you remove it?

When I put the shortcode on a different page, it works:

https://ventnorexchange.co.uk/test/

Reply to: tickets(346197)

Hello,

Please take a look at this instruction on what kind of fields you can use:

Other specific RSS feed links You can use a custom links like http://yoursite.com/evofeed?event_type=63 to get events only for certain event type. Other supported fields by default are event_type_2, event_type_3, event_location, event_organizer. You can pass value similar to inside eventon shortcodes.

So instead of only_ft, you can use event_type, event_type_2, event_type_3. Just create a new type “Featured” and then use it to show only featured events.

Reply to: tickets(345721)

Another thing that I noticed and wanted to report and get assistance with is that when I try to navigate to the next month, the calendar freezes and doesn’t load.
You can try on your end, and this happens for both English and French.

Reply to: tickets(345721)

I found out what caused the issue.

This happens when the event is repetitive and translated but does not show up in the calendar.

The following WPML parameters in the event need to be checked for the EventOn full calendar to consider it a “fully” translated event and display it in the 2nd language calendar.

  • Duplicate transferred media from original.
  • Duplicate featured image from original. 

But that does not apply to single events.

Can you please consider patching this in the next update?

Also, can you please update the Twitter icon in the full calendar to the new X icon?

Thanks

Reply to: tickets(346277)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.