Reply to: tickets(346184)

Hello,

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Also send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(346111)

Hello,

Unfortunately, EventON doesn’t have such functionality. Please also note that Action User is for the front-end.

But please take a look at this giude:

https://www.wpbeginner.com/plugins/how-to-get-email-notification-for-post-changes-in-wordpress/

WordPress and third-party plugins should help you with this.

Please check and let us know.

Reply to: tickets(346106)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

#evcal_list .eventon_list_event .evoet_cx span.evcal_event_title, .eventon_events_list .evcal_event_subtitle { word-wrap: normal; }

Reply to: tickets(345816)

I just see that the font size of Location only changes if there is a link there.

In summary:

– Remove the links from Location and Organizer (Or the Ability)
– the background color at the top left border (I can’t find the setting necessary for this (in the calendar overview there is also a dark gray border on the left)
– Restore the state so that the images automatically fit into the window again (or the image window adapts accordingly). Unfortunately I don’t know what it’s called.
– If the organizers have changed the font sizes even without a link, please adapt them to those in the event details.

For you probably 5 minutes, for me several hours. Or I just have to pay someone to do it. Which I actually don’t want.

 

Reply to: tickets(345949)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(345934)

Hello,

Since we only have access to https://www.lalelu.de/wp-admin/edit.php?post_type=ajde_events, I went there and tried to export. Got 74 events:

Can we access https://www.michaelkrebs.de/?

Reply to: tickets(346095)

Hello,

Seems to be working on our side:

Could you go to EventON > EventCard > try changing “Feature image display style” even if it is set to the one you want and save settings?

Also, could you create a new event and assign an image?