Archives: Replies

Ashan will check this ASAP. Sorry for the delay.

I cannot find Event Type with 281 ID:

https://g2solution.co.uk/wp-admin/edit-tags.php?taxonomy=event_type&post_type=ajde_events

Could you try changing this?

Your shortcode on our test site:

https://dev2.myeventon.com/test-444/

Hello –

Hey, I just tried updating to 4.6 and then applying the patch, and it didn’t work. Can you help please?

Thanks.

Worked when I re-sent the email from this order:

But I didn’t receive any emails from this order:

https://vsoc.org.uk/wp/wp-admin/post.php?post=8266&action=edit

What’s your hosting provider? Could you try Gmail or similar?

3. Just checked again on our test site and it works correctly. Could you send us wp-admin access?

Hello,

1. Didn’t receive your screenshot. Could you re-send it?

Correct colors on my side:

Could you try manually clearing your browser cache?

2. I can see the issue on your website, but not on ours:

https://dev2.myeventon.com/test-443/

Please send us wp-admin access to your site as a private message for us to further assist your situation.

3. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please update EventON to 4.6 and FullCal to 2.1.1. I did some tests on our site and it seems to be working correctly there.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Hello,

Please update Tickets add-on to the latest version to fix the issue.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!