Reply to: tickets(344165)

Hello?  May I please ask for support on this issue?  Nearly a week has passed.

As you can see, we updated Action User and now our public form shows two start date/time and no end date/time.  Surely, this is not the result of anything that we have done. It is causing us problems.  Do we need to revert back to previous version of Action User?  I am not even sure how we would do that.

Additionally, the setting in Action User Admin panel remains to show start/end times in 15-minute increments, but our public form now shows every minute, which is problematic for user experience and for moderation because it’s prone to errors.

This is our public submission form based on your Action User add-on ($80):  https://events.iloveseattle.org/submit

Reply to: tickets(342910)

We are sorry for the delay.

Seems to be working with this event (excluded from the calendar):

https://www.chef-julia.com/wp-admin/post.php?post=333068&action=edit

Could you try and let us know?

Reply to: tickets(345004)

Hello,

That did not work, this is my EventON code;

[add_eventon_list number_of_months=”3″ event_location=”24,” hide_so=”no” show_et_ft_img=”yes” cal_init_nonajax=”yes” accord=”yes” show_year=”yes”  hide_empty_months=”yes” hide_cancels=”yes”]

Website: www.eagleamsterdam.com  (see April 20th)

Reply to: tickets(345000)

Ashan,

On dev2:

https://dev2.myeventon.com/test-438/

On customer’s website:

Not sure how to fix this. Could you help?

Reply to: tickets(345000)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(344942)

Seems to be working correctly on our server:

Did you customize the email template?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(344969)

Hello,

Unfortunately, 4.5.9 isn’t available anymore.

1. Please use this code to change the lightbox’s width:

.evo_lightbox_content, .evolb_box { max-width: 600px; }

2. The option isn’t available at the moment. However, please go to EventON > EventCard > try changing Minimal height for featured image (value in pixels).

3. Hide it with this code:

span.evo_btn_arr.evolb_trigger { display: none; }

Reply to: tickets(344273)

Oui en fin votre scripte ne fonctionne pas comme prévue un remboursement serait bien plus judicieux, concrètement il nous a mis en retard sur le déploiement du sites a la vue de tout les problèmes nous ne comptons pas l’utiliser mais en utiliser un autre plus stable.

Reply to: tickets(344273)

Thank you for letting us know about the Organizer issue. We are going to fix this. Please edit it from Edit Event > Organizer while we are working on fixing this.

Please use Loco Translate to translate the back-end. How to use it:

https://localise.biz/wordpress/plugin/beginners

Make sure on “6. Add a new language” step to select Custom.

Could you send me a screenshot of the partners page?

About the import. Please understand that the only support way of importing events is CSV Importer add-on. If you used a different way, we cannot really help, I am afraid.