Reply to: tickets(344273)

1. And what plugin do you use to import the file? WordPress Import?

2. & 3. Your translator works incorrectly, I am afraid. I said that “I need to check the website”. Just didn’t write “I”.


Please use thisboxformail@gmail.com email.

Reply to: tickets(344356)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(321419)

Simply tell them to put them to max available values. It all depends on how many events you have, what kind of server you use, your type of calendars and so on.

Reply to: tickets(344392)

Hello,

Please follow this guide on how to edit images in WordPress:

https://carleton.ca/webservices/2023/guide-to-wordpress-built-in-image-editor/

Reply to: tickets(344303)

Please try applying this patch to Fusion Builder:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/02/08180337/Screen-Shot-2023-02-08-at-5.02.20-PM.png

Reply to: tickets(344303)

There is something wrong with Fusion Builder:

[14-Mar-2024 16:45:08 UTC] PHP Fatal error:  Uncaught TypeError: Cannot access offset of type string on string in /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php:671

Stack trace:

#0 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(766): FusionBuilder->get_extra_google_fonts()

#1 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/class-wp-hook.php(324): FusionBuilder->set_extra_google_fonts()

#2 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/plugin.php(205): WP_Hook->apply_filters()

#3 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/themes/Avada/includes/class-avada-google-fonts.php(94): apply_filters()

#4 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/class-wp-hook.php(324): Avada_Google_Fonts->init()

#5 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#6 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/plugin.php(517): WP_Hook->do_action()

#7 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css.php(303): do_action()

#8 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css-helpers.php(374): Fusion_Dynamic_CSS->generate_final_css()

#9 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css-file.php(113): Fusion_Dynamic_CSS_Helpers->get_dynamic_css_id()

#10 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css-file.php(180): Fusion_Dynamic_CSS_File->file()

#11 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css-file.php(55): Fusion_Dynamic_CSS_File->can_write()

#12 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css.php(212): Fusion_Dynamic_CSS_File->__construct()

#13 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/class-wp-hook.php(324): Fusion_Dynamic_CSS->init()

#14 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#15 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/plugin.php(517): WP_Hook->do_action()

#16 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/script-loader.php(2262): do_action()

#17 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/class-wp-hook.php(324): wp_enqueue_scripts()

#18 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#19 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/plugin.php(517): WP_Hook->do_action()

#20 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/general-template.php(3052): do_action()

#21 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/themes/Avada/header.php(21): wp_head()

#22 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/template.php(790): require_once(‘/homepages/20/d…’)

#23 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/template.php(725): load_template()

#24 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/general-template.php(48): locate_template()

#25 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/plugins/eventON/templates/_evo-template-functions.php(148): get_header()

#26 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/class-wp-hook.php(324): evotemp_before_header()

#27 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#28 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/plugin.php(517): WP_Hook->do_action()

#29 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/plugins/eventON/templates/single-ajde_events.php(18): do_action()

#30 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-includes/template-loader.php(106): include(‘/homepages/20/d…’)

#31 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-blog-header.php(19): require_once(‘/homepages/20/d…’)

#32 /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/index.php(17): require(‘/homepages/20/d…’)

#33 {main}

  thrown in /homepages/20/d724174281/htdocs/clickandbuilds/F3FachschulefrFenstermontage/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php on line 671

Let me check if we can fix this from our side.

Price. Let’s fix the single event page issue first.

Reply to: tickets(344017)

Unfortunately, we unable to help with such complex customizations. It’s against CodeCanyon Support Policy.

Reply to: tickets(344051)

Could you contact them and ask if it’s actually possible to attach files to emails that go to their host?

Reply to: tickets(344109)

Here’s how it looks on our test server:

Could you try re-saving EventON Settings? Sometimes after the update you need to save them.