Archives: Replies

Could you upgrade your version of PHP to 8+?

Hello,

Please update Tickets add-on to 2.2.7.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Could you go to EventON > EventTop > make sure that Tags field is added?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Thank you – this seemed to help. I appreciate it.

One more thing please – can you help me to know how to change the text to white from black in the date blocks? Thank you

Hello,

Please update Ticket add-on to 2.2.7.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Please follow this guide:

https://docs.myeventon.com/patch-fixes/organizer-and-social-icons-not-showing-on-eventcar/

Hi Melissa,

Please apply the patch fix in the link below to try and display social media icons on the event card.

https://docs.myeventon.com/patch-fixes/organizer-and-social-icons-not-showing-on-eventcar/

Let us know if this works for you.

Hello,

The version of EventON on the website is outdated. Please update to 4.5.9.

On our test server we use 

PHP version

8.2.16 (Supports 64bit values)

Hello,

Unfortunately, this is not related to EventON, but to WordPress itself. Please check this guide:

https://toolset.com/course-lesson/hiding-pages-from-menus-and-users/

Hello,

Unfortunately, we cannot help with such customizations, since it’s against CodeCanyon’s Support Policy.