Archives: Replies

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Hello,

Your EventON Timezone and server’s timezone aren’t the same. Could you make sure that they are? Also check Edit Event > Timezone.

The issue is not with EventON, but with this style from your theme:

Could you elaborate? “Breakfast with the Easter Bunny” is on 30st so it’s correct that the event is at the bottom.

…are intertwining by date…

Not sure what do you mean by this. Could you tell us more?

Hello,

EventON > Time Settings > Default Event Timezone is different from wp-admin > Settings > General > Timezone. Please make sure that they both are the same and also Edit Event > Timezone.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Make sure to update to the latest versions of the main plugin 4.5.9, Tickets and Seats add-ons.

Seems to be working on our test site (“Seat” and “Seat (Copy)” events):

https://dev2.myeventon.com/test-396/

Started working after I cleared the cache:

Could you check?

Hello,

Seems to be working on our test site:

Please send us wp-admin access to your site as a private message for us to further assist your situation.

The default one only has this shortcode:

[woocommerce_checkout]

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.