Reply to: tickets(405095)

Thanks for the response, and that has updated the links to show the correct URL.

Is redirecting and hiding the event link supported for private URL links, or is this a bug?

Reply to: tickets(364777)

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CS

.single-ajde_events  .evo_page_body { padding-top: 100px; } .single-ajde_events .eventon_main_section, .single-ajde_events  #eventon_comments { padding-top: 0; }

Reply to: tickets(405048)

I believe that ICS Importer will work in your case:

https://dev2.myeventon.com/events/qigong-morning-fitness-class/

Could you send us Order ID of your purchase, so we can swap the add-on?

Reply to: tickets(405127)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(405128)

Hello,

Did you purchase from CodeCanyon or our website?

https://www.myeventon.com/full/

Please check this instruction:

To update eventon to latest version: (If auto update works, please try that from with your website plugins page)


1. If you purchased eventON from codecanyon > Go to EventON Full page and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
2. If you already purchased eventON from myeventon.com go to My Account > Downloads and get the latest version copy.



Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Follow us on X to get real-time announcements on updates!

Reply to: tickets(405058)

Seems to be working in Troubleshooting Mode:

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.