Thank you! Our devs are going to check this ASAP.
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Replies for tickets on suppota
Reply to: tickets(410091)
Could you also please try the instructions mentioned in this documentation?
Reply to: tickets(410091)
Reply to: tickets(410101)
Hello,
Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.
Could you also please try the instructions mentioned in this documentation?
Reply to: tickets(410090)
Ah sorry, it seems that 5.0.13 isn’t available at the moment. Please wait for 5.0.13 as it fixes security issues. It’ll be available ASAP.
Reply to: tickets(410116)
Ashan,
The same on dev2:
https://dev2.myeventon.com/wp-json/eventon/events?event_type=1036&number_of_months=1
https://dev2.myeventon.com/wp-json/eventon/events
Two links show the same number of events.
Reply to: tickets(410116)
Hello,
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.
Reply to: tickets(409759)
Would it be possible to transfer the original base-plugin license from CodeCanyon to my EventOn account here?
Reply to: tickets(409759)
That seems to have finally worked. Thanks.
On a separate note, I tried clicking the link to change my password on the left menu, but it leads to a 404 page. I was able to change my password from the Account Details page, which is linked a few buttons above and uses the same key icon.
https://www.myeventon.com/my-account/change-password/
Reply to: tickets(406932)
DOne! if u nedd access to something more, just tell me.
