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Replies for tickets on suppota

Reply to: tickets(342851)

Ashan,

The event still Month Long even in Troubleshooting Mode:

https://www.feuerwerk-kalender.de/?ajde_events=32-internationaler-feuerwerk-wettbewerb-hannover-malaysia

Reply to: tickets(342851)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(342851)

I updated and the problem could be solved. Bu now all new events are shown as full month events even the setting is different – see Daes in May for Hannover

Reply to: tickets(342936)

Sorry, the green arrows in the image are wrong. It is the left Side/first image and on the End the right side image (here not shown)

!!!!

I fond it, maybe a bug?

In the first event the title was shorter than in the others. This shortened the box.
Maybe this can be fixed in an update. For now I just entered a longer text.

Reply to: tickets(342347)

Hello,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.