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Everything is fine now, thank you so much, Artem!

This was the solution, it works now. Thank you very much 🙂

It all works now. I did have that code, but someone had changed the field name!

Penny

update: FTP is http://sftp.flywheelsites.com/jhall1303/sosland-com

user name is espillman17

password is 752379_3d1T!

Hello

2FA has been disabled on my account for the next 10 days

The current version of EventON is 5.0. I attempted to re-activate and update to 5.0.2, but the effort returned a fatal error and I was unable to activate it. 

I inherited this site, so I’m not sure of any customizations, but find it unlikely.

FTP is http://sftp.flywheelsites.com/jhall1303/sosland-com

user name is espillman

password is 752379_3d1T!

 We have another issue as well now. It seems all new transactions that are legitimate are now viewed as processing instead of completed. They’re being charged on PayPal, but they are not taking away from the tickets available online

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Only these Additional Parameters are supported at the moment:

start and end aren’t among them, unfortunately.

So what you can do is to get the filtered result using event_type and then using custom PHP code to filter the list of events. But you need to do everything from the code.

Hello,

1. Please add jumper_offset=”2″ to the shortcode. You can find the option on Shortcode Generator:

2. You cannot show more than one month using Main Calendar shortcode:

[add_eventon]

Please use Event Lists shortcode instead:

[add_eventon_list number_of_months=”12″ hide_empty_months=”yes”]

Jumper isn’t available when using Event Lists shortcode, unfortunately.

Hello,

How do you ask people for requirements? During the checkout process?

Can we check the website?

I believe that they should be added by customizing the code:

https://docs.myeventon.com/documentations/how-to-add-additional-fields-to-download-attendees-csv-file/