Replies for tickets on suppota
Hello,
I believe that you need Repeat Customizer add-on to set a location for each repeat:
https://www.myeventon.com/addons/repeat-customizer/
Try on
https://dev.myeventon.com/wp-admin/
And in order to create repeats on different days of week, please follow “Weekly Repeats” and “Monthly Repeats” of this guide:
https://docs.myeventon.com/documentations/setting-up-repeating-events/
Ashan,
Login link:
Example of failed order:
https://www.held2gether.com/wp-admin/post.php?post=26353&action=edit
It’s referring to Woo’s Product:
But even with enabled “Always redirect individual WC ticket Product page to event page on frontend” somehow people can access Single Product directly and then make a purchase that fails:
https://www.held2gether.com/wp-admin/post.php?post=22773&action=edit
Single Event:
https://www.held2gether.com/events/beyond-the-velvet-wall-2/
Just not sure how they even can make a purchase.
Could you check?
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.
Hello,
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).
You can also add this code to wp-admin > Appearance > Customize > Additional CSS.
span.evo_event_headers.repeating { display: none !important; }
UNIX time:
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR EventON > My Account > Downloads. Your review helps us a lot in continuing EventON improvements!
This whole ticket is private, so you can just send us it as a new reply. Just use any email you like.
Hello,
1. Could you go to EventON > Appearance > EventTop > try a different Configure text color for colorful & Image eventtops?
2. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).
You can also add this code to wp-admin > Appearance > Customize > Additional CSS.
.evo_lightboxes .color.eventon_list_event { border-bottom: 1px solid white; }
Hello,
You also need to add number_of_months=”12″ to the shortcode. Please take a look at the page. I’ve added the part.
here is a patch fix that will fix this issue for you. This will be in the next version 5.0.3
code: $input_value = esc_html( html_entity_decode( $input_value ) );
