Archives: Replies

I disabled the cache plugin, and it worked, but I’m still not receiving email notifications to approve events.

Kindly update to the latest version of EventON 5.0.7 — this will fix the activation issue.

Hello Bert, Currently this months list shows 12 months back from current month, its a fixed list. 

If we were to make this so only months with events to show, that would slow down performance a lot, because then the page load would have to load all the events and get their month values, which is very heavy on processing. 

Let us know if your clients will be ok with this or trade off for slowness for curated months list. 

Kindly update to the latest RSVP version 3.1.1 should address the email notification issue.

Sorry about the delay Are you running the RSVP addon version 3.1.1 which we released February 17th targeted towards fixing the email issue. Please try the new version and see if this issue still happens for you.

Thank you Peter! Not much we can do about this. We already have EventON purchase set up via our website myeventon.com.

It is now only a matter of completing the license transfer from codecanyon to myeventon.com for us to move on from codecanyon.

Anyways thank you very much for sharing this!

Thank you for sharing this we are going ton add this in the next version update which we are hoping to get out later today 🙂

Thank you Caren, we will consider adding those other data field support in the future. Those are indeed complex data structures and may not work properly on CSV basis, we may have to resort to JSON data files as we do with Seats addon, where seat data set can be easily updated via JSON files.

We will proceed with the refund as you request.

Thank you for sharing this. The report links to the single event page. https://shophighseas.com/events/croptober-harvest/

Where the eventtop is not clickable. As it clicking that does nothing because you are already in the event page. On the event card, the clickable items are add to calendar and google, which are focuable via keybooard. 

The Audit report appears lack of understanding of necessary interactive elements. 

If this was based off event calendar that is a different story. But on single event page, all action tied interactive elements are properly linked with keyboard access.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.