Archives: Replies

Hello,

Sorry for the delay. Ashan will check this ASAP.

Meanwhile, please make sure to cancel your subscription:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Hello,

This whole ticket is private, so you can just post any info you like.

Hello,

1. The only available option is

2. Please take a look how it should look like:

https://dev2.myeventon.com/events/test-120/

Also make sure that this field is filled as well:

do you mean to put details on here but as private

Yes

 

Go ahead and update the ftp.  You should haveaccess on siteground.

 

Thanks

Okay. I have not yet heard back from anyone. Please just not this ticket was originally submitted within the 30 day return window.

Where is the short code supposed to be added?

Hi, Confirming the page wasn’t working again this morning. I went into wordpress, i went the page and did a quick edit and updated the page. It now works, and based on my weeks of testing, it will for most of the day? HOWEVER, at some point the page will stop working and the calendar will be stuck on April. I will then have to update the page again in order to get it working.

Even though the page is currently working, it is NOT fixed. I’m not understanding why the page stops working after a period of time with any other updates, or changes to the plugin, the site or anything else that I can find.

Help.