Archives: Replies

a. I contacted Ashan about this one again. He’ll reply ASAP.

b. You can customize Single Event Page by following:

https://docs.myeventon.com/documentations/customize-single-events-page/

Just add a regular link to the page you like. I believe that you can just use <a></a>.

c. Thank you for letting us know! We are going to check this.

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Yes, please. Try using only our built-in solution.

Hello,

Please take a look at Variations add-on:

https://www.myeventon.com/addons/ticket-variations-options/

How to use Variations add-on:

https://docs.myeventon.com/documentations/how-to-setup-and-get-started/

Try on

https://dev.myeventon.com/wp-admin/

Please also update PDFer add-on.

Next, please go to EventON > Tickets > Checkout > enable Enable auto complete ticket orders. Now all your orders should complete automatically.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually there is an issue with memory limit that can be solved by following:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Hello,

As an embedded calendar or in JSON format?

Please go to EventON > EventON API > check if you are referring to Primary or JSON.

Hello,

Is there a way to have more information display the TIME DURATION on my events as well, other than just the name on this calendar?

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

ALso, how can I put the filter events at the top so they…

Please go to EventON > Sorting and Filtering > disable Globally Hide both Sort and Filter Icons and Bar on Calendar.

Perfect! Please keep us updated.

I just tried updating this file and removing it and was unsuccessful. Can you provide details on how to do that? I went into WordPress and was unsuccessful and had to reset the site.