Archives: Replies

Replies for tickets on suppota

Reply to: tickets(340525)

Hello,

Did you use the same email to purchase them? I can only see EVO1dc85998-0d55-4946-ab96-3a92d09360fb. Could you send us order ids?

Reply to: tickets(340447)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(336428)

Warning: Attempt to read property “products” on string in /is/htdocs/wp1144136_Y8C518TW2I/www.notfalltrainingszentrum.de/wp-content/plugins/eventON/includes/products/class-evo-products.php on line 193

Error – can not Show Event Tickets

Unfortunately it doesn’t load the settings under EventON.
See video. He tries to load, but nothing comes up.

Reply to: tickets(340372)

Thanks. Not rersolved yet. Looking at the errors, and having tried disabling the plugins (including the cache entirely), the same error is persisting:

Uncaught TypeError: moment.unix(…).tz is not a function

It’s clearly having issues with this line of code. Does the fact the other views are working make it look like there’s something wrong in the coding for the grid view?

Reply to: tickets(338815)

ok great!

I added this code and it works: .ajde_evcal_calendar.color #evcal_list .eventon_list_event .evcal_desc em, .ajde_evcal_calendar.color .evoet_cx em i { color: black; }

But also on the event card the text above should be black since the background is white (see attachment).

I also noticed that on mobile when you open the rsvp form there is no way to close it .

thanks for your help

Reply to: tickets(339759)

Hi,

I personally don’t think it is cache problem. I did flush the cash and nothing changed.

On my site, I have the right time zone everywhere, all others plugin are disable and it is still adding couple hours in the checkout page.

It is very important to fix this problem fast !

Thanks !