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Hi.

about the Hosting Provider create.

Hello,

Please update it manually according to:

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Ashan,

Could you take a look at:

Reply to: 340117

It seems that when RankMath is installed there is an issue with EventON and Google.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

There is a new version of Tickets add-ons is available. Could you update?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Still shows that the update is required:

Old template:

https://berlinerweinpilot.de/wp-admin/admin.php?page=wp_file_manager#elf_l1_d3AtY29udGVudC90aGVtZXMvc3VnYXJibG9nLWNoaWxkL2V2ZW50b24

New template:

https://berlinerweinpilot.de/wp-admin/admin.php?page=wp_file_manager#elf_l1_d3AtY29udGVudC9wbHVnaW5zL2V2ZW50T04vdGVtcGxhdGVz

What kind of customisations do you have in the old template? It seems that you can simply rename the file to stop using it.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Also I cannot find any order that are “Ticket Order”:

https://kino-seeblick.de/wp-admin/admin.php?page=wc-orders

How it should be:

Is there a plugin that affects Woo’s orders?

I tried to test this by creating this test event, but it shows the error:

https://kino-seeblick.de/wp-admin/post.php?post=847&action=edit

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.