Reply to: tickets(270242)

No new tickets from you, I am afraid. Please reply here with issues you’ve encountered.

Make sure to update EventON to 4.5.9.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(339740)

Hello,

Unfortunately, we provide limited support for customisations since it’s against CodeCanyon Support Policy.

I need to add a logo and delete two fields (please see here: https://drive.google.com/file/d/1DaiQH7lahnn5gyLqWYQGel_I8J6vp6Kd/view?usp=sharing

Please add display: none; to the element style to hide it. Cannot help with the logo, I am afraid.

Also from mobile the email looks not very responsive

Please add display: inline-block; style to the element:

Reply to: tickets(339742)

Hello,

Please take a look at Subscriber add-on:

https://www.myeventon.com/addons/subscriber/

Try on https://dev.myeventon.com/wp-admin/

Reply to: tickets(339745)

Hello,

Please take a look at Repeat Customizer add-on:

https://www.myeventon.com/addons/repeat-customizer/

Try on https://dev.myeventon.com/wp-admin/

Reply to: tickets(339750)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(339751)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(337959)

Your version of EventON is 4.3.5. Please update it to 4.5.4:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/01/12035959/eventON4.5.4.zip