Archives: Replies

Replies for tickets on suppota

Reply to: tickets(338215)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(338589)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(338694)

Hello,

You won’t be able to activate it on two websites at the same time. In order to check if everything works, there is no need to activate it at all. Just keep it activated on your live website.

Reply to: tickets(338589)

the issue I reported could be fix. But there is a new one.

Switching to 1st of April, the week suddenly starts at Sunday and all events are postponed by one day (events on Monday are shown on Sunday). Detailed view is correct.

Reply to: tickets(338212)

Namaskar Ashan, I have called Apple and they also are perplexed, I will talk to them again tomorrow.  I have tested with others and they too see the duplication from Android phones, PC, and iPhone.  All I do is send them the link via text.  However I have discovered that this only happens when an event image is added.  One person has no event image, the image is in the event details.  There is no duplication in this instance.  My home page image is visible, the title of their event, and it links to their event page.

Reply to: tickets(337870)

Thank you so very much for your help!  I greatly appreciate it.  If you can let me know when things have been completed on the website that would be great.  Have a great night!

Jen