Replies for tickets on suppota
Please follow this instruction:
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
There is a new version of EventON available – 4.5.7. Could you update?
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
We unable to help with customizations of any kind since it’s against CodeCanyon’s Support Policy. We also don’t provide any additional services for a separate pay.
Perfect! We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!
We just updated EventON and RSVP add-on. Could you update both?
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Ashan,
Correct when event’s timezone is set to -5, but not with +2:
https://dev2.myeventon.com/events/jan-2/
https://dev2.myeventon.com/events/may/
Thank you for the info! Ashan will check this ASAP.
I did not update the plugin. And the client did not update the plugin. I didn’t ask you to update the plugin either – I just asked a question.. I know you just wanted to help, but I was actually doing a backup while you updated the plugin. NOT GOOD! Ashan even said I should do a backup before updating.. This is totally careless.. For gods sake.. Don’t know what else to say without bering rude.
In order to find them, please open Shortcode Generator:
https://docs.myeventon.com/documentations/shortcode-generator/
Hello,
it is nice, you changed it on EventCardDesign, i suppose. I didn’t think to look there.
BUT, there is problem, that it looks that system have some bug, cause, i can add only 4 tickets, but system allow me more :/
I have two videos for you: https://www.uschovna.cz/zasilka/NZ2JTEK333PNXEKB-HCJ/
Thank you to let me know. Best regards.
Lukas