Archives: Replies

Hi Orel,

You can use 1200 x 800 px.

Let us know if that works for you

Namaskar Cristiano!

Ok so if the emails are not going through it has to be some code error. Lets activate wp_debug and that will catch those errors. 

Let me look into dailyview issues.

Hello,

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Hi Benedikt,

I was able to add an event where the video is showing. Kindly confirm, have you added the video on your event using the video element?

https://www.frankfiess.de/?post_type=ajde_events&p=19928&preview=true

YES!

 

Hello,

…the masks no longer appear…

Not sure what you are referring to?

Addition: The input for the event details is no longer visible.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Issue seems to have been resolved so I am closing the ticket, but I would like to know if the above issue  would have possibly have been caused by deleting some of the ticket orders associated with an event via the backend. This is the only difference I can find between our live site and staging site where we could not recreate the issue. We ended up testing the latest updates on the staging site which worked without any issues.

Would it be possible to hire your firm to develop an app that would provide the functionality I’m seeking?

If so, what would be the cost and timeline?

If not, are you able to provide the source code, etc that a developer would need in order to create the app?

Thank you, I look forward to your response.

The one you suggested me to read in your previous messages…

 

https://docs.myeventon.com/documentations/change-css-calendar/