Archives: Replies

It is working with 4.5.4 again.

Thanks.

 

Hello,

There is a new version of Tickets add-on that is available. Could you update?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

When I try to create a test event or check EventON > RSVP settings, there are issues with files not being loaded.

Did you downgrade by simply replacing the plugin folder or deleted the new version and then installed the previous one?

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Perfect! Please wait for 4.5.6 version. Will be available soon.

4.5.5 has better performance than the previous version. But there is an issue with saving virtual events.

But could you go to CodeCanyon and re-download the plugin. The version that is available should fix the issue with the virtual events. Could you try and let us know?

4.5.6 will be available very soon.

Hello,

Could you downgrade while we are working on this?

4.5.4 can be found here:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/01/12035959/eventON4.5.4.zip

Ashan,

The same on dev2.

The event with assigned tag:

https://dev2.myeventon.com/events/test-tag/

DailyView calendar:

https://dev2.myeventon.com/test-289/

Empty tags element:

Perfect! Thank you very much.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Could you try following

https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/

Should work for /agenda as well.

Please send us wp-admin access to your site as a private message for us to further assist your situation.