Reply to: tickets(336561)

Yes the issue is fixed. But can I update now again or will I get the same issue?

Furthermore, I get a mail from worpdress, that the site have a technical problem caused by eventon in https://www.nellysachs.de/wp-admin/admin-ajax.php

error is:

/eventON/includes/class-eventon.php verursacht. Fehlermeldung: Uncaught Error: Class “EVO_Cal_Gen” not found in /www/htdocs/w00acf8b/homepage/wp-content/plugins/eventON/includes/class-eventon.php:205
Stack trace:
#0 /www/htdocs/w00acf8b/homepage/wp-includes/class-wp-hook.php(324): EventON->init(”)
#1 /www/htdocs/w00acf8b/homepage/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#2 /www/htdocs/w00acf8b/homepage/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /www/htdocs/w00acf8b/homepage/wp-settings.php(643): do_action(‘init’)
#4 /www/htdocs/w00acf8b/homepage/wp-config.php(100): require_once(‘/www/htdocs/w00…’)
#5 /www/htdocs/w00acf8b/homepage/wp-load.php(50): require_once(‘/www/htdocs/w00…’)
#6 /www/htdocs/w00acf8b/homepage/wp-admin/admin-ajax.php(22): require_once(‘/www/htdocs/w00…’)
#7 {main}
thrown

Reply to: tickets(336708)

Please wait with enabling WP_DEBUG.

I think that there is an issue with your version of QR Code add-on. Could you update it?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(336708)

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(336595)

We have captured the next error. Can you give me feedback please??

[15-Jan-2024 09:57:34 UTC] PHP Fatal error:  Uncaught Error: Using $this when not in object context in /www/remax_404/public/wp-content/plugins/eventON/includes/class-evo-ajax.php:435
Stack trace:
#0 /www/remax_404/public/wp-includes/class-wp-hook.php(324): EVO_AJAX::load_event_content('')
#1 /www/remax_404/public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#2 /www/remax_404/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /www/remax_404/public/wp-content/plugins/eventON/includes/class-evo-ajax.php(79): do_action('evo_ajax_evento...')
#4 /www/remax_404/public/wp-includes/class-wp-hook.php(324): EVO_AJAX::do_evo_ajax('')
#5 /www/remax_404/public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(false, Array)
#6 /www/remax_404/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /www/remax_404/public/wp-includes/template-loader.php(13): do_action('template_redire...')
#8 /www/remax_404/public/wp-blog-header.php(19): require_once('/www/remax_404/...')
#9 /www/remax_404/public/index.php(17): require('/www/remax_404/...')
#10 {main}
  thrown in /www/remax_404/public/wp-content/plugins/eventON/includes/class-evo-ajax.php on line 435

Reply to: tickets(336798)

Ashan,

Please check 2 & 3.

Try completing this order:

https://dev2.myeventon.com/wp-admin/post.php?post=52345&action=edit

Reply to: tickets(336798)

Hello,

1. Could you update QR Code add-on? To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

2. & 3. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.