Archives: Replies

I am having the same issue (https://theloopcomo.com/play/events/). Reinstalled the plugin, cleared the cache and browser history but no luck in Chrome or Safari–or incognito. Oddly, working in IOS. If you could post the fix here, that would be much appreciated–I’m assuming it’s a generalized issue rather than site specific. Thank you.

We’ve released an updated version. Please download it from CodeCanyon and update. It has the same version number.

Hello,

Thank you for your great suggestions, at the moment they are not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Closed as duplicate.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

I got the previous version from a backup.  Works fine now. ;).  I’ll await the next patch

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.