Replies for tickets on suppota
We tried to reinstal the plug in but it didn’t work. We also purchase the feature “Full Call”. In the preview we have this two problem. Some events scheduled for a date, are also displayed the next day. We also have the same problem, it’s imposssibile to advance to the next moth.
This is the link with the calendars: https://www.cusmilano.it/events/
If you don’t have a solution, is it possible to have the 4.5.4 version?
Thank You
I did previously as that was the first thing I thought of…
Did you download 4.5.5 version again and install it? Because even since it has the same number the current version of the plugin is the fixed one.
Perfect! Do you need anything else or can I close the ticket?
Hello,
Thank you for letting us know! Please wait for the next version. It should be available soon.
FTP access works.
Hello,
I just tried to login with info from the message, but it didn’t work. Could you check?
There is no an alternative, I am afraid. In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!
Ashan,
The same on dev2:
https://dev2.myeventon.com/test-275/
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.