Reply to: tickets(336240)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(336264)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(336240)

I don’t know why you can’t login. you can try :

https://www.atda.fr/admindaonkvm/
g.plaze@w3plus.fr
aViW%KhZj4U/Pi3vùnEx*WzµFYo

I try to add new location on the edit event page, inside edit location popup (in attachement)

Reply to: tickets(336244)

from the look of it you are using the sidebar widget to display the full calendar which would make everything smaller (so it fits in a sidebar)

see video below on the easy fix to that issue to use the desktop version of the calendar

https://vimeo.com/901822331

the only change in the latest version would be the font used to poppins – but at the endof the video above theres a way to select your desired font

of course updating via staging sites is your best bet although a slight hassle to set up if you have never done that before, but is the safest way to update to see before you make it live

if you have anything in myeventon>>Styles- copy and paste that into a notepad file “just in case” its lost in the update (and you can simply paste it back in)

Reply to: tickets(336240)

I can’t seem to log in or rather I thought I logged in but could not find the wp-admin access

could you check the username and password and provide a link to your dashboard please

also with regards to the error: were you adding the location on the edit event page? and if you could provide the details in a reply of what you were entering into the location fields