Replies for tickets on suppota
Yes i Cancelled but the licences are fine until nov. 2024. I did cancel just in case my client might not need it in nov 24.
As all licences are fine until Nov 2024 i should be able to download updates, should’nt I?
Here is the image.
I think every time you do an Update you should check if it also works with annual calendar.
I would be grateful for a quick response
Best regards
Guido
2023 events are not distributed by month
They appear grouped in a heading that says January
But they do not appear distributed in their corresponding months
It includes them all in the month of January
Same problem as in Ticket #301851
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
to help understand video attachment
Hello,
We are sorry about the calendar month issue. We are working on fixing the issue.
If you can downgrade to the previous version, please do.
As for custom meta fields, could you elaborate more?
You followed this guide to add more fields:
https://docs.myeventon.com/documentations/get-custom-event-data-fields/
And it seems that you want to add 30 new fields, but EventON keep showing only 10, correct?
when I redo the code to increase meta fields
You redo it where? In functions.php of the theme? Could you tell us more about how do you redo it?
When you do any adjustments to the code or EventON Settings, do you clear your cache plugin?
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.