Reply to: tickets(335803)

Sorry also forgot to ask, is there also a way in the RSVP form to have one of the additional fields (say a checkbox answer) have a condition so that the rest of the fields show or don’t show depending on the answer?

Say I normally have 5 fields but if someone reply “yes” to “Have you ever been here before?” then the other 4 fields automatically don’t show up? If you answer “no” to that first field then the rest shows up.

Reply to: tickets(335770)

Hello,

Please make sure you have set “Hide past events in the calendar” option to “NO” in the EventON settings.


If you have not done that, please give the credentials admin access so that we can take a closer look at the issue.

Reply to: tickets(335618)

Update on this: Apparently it is not (only) about the eventon-rsvp version, as we received this error today using eventon-rsvp version 2.9.4. This time the trace has something to do with some Woocommerce event but the error is still the same and at the same point. Adding trace for more info:

#0 */wp-content/plugins/eventon-qrcode/includes/class-checkin.php(200): unlink()
#1 */wp-content/plugins/eventon-qrcode/includes/class-checkin.php(166): evoqr_checkin->get_uploaded_qr_code_image()
#2 */wp-content/plugins/eventon-qrcode/includes/class-checkin.php(366): evoqr_checkin->get_qr_code()
#3 */wp-includes/class-wp-hook.php(324): evoqr_checkin->show_qr_code_TX3()
#4 */wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#5 */wp-includes/plugin.php(517): WP_Hook->do_action()
#6 */wp-content/plugins/eventon-tickets/includes/class-attendees.php(561): do_action()
#7 */wp-content/plugins/eventon-tickets/includes/class-integration-woocommerce.php(1195): EVOTX_Attendees->__display_one_ticket_data()
#8 */wp-includes/class-wp-hook.php(324): EVOTX_WC->order_details()
#9 */wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#10 */wp-includes/plugin.php(517): WP_Hook->do_action()
#11 */wp-content/plugins/woocommerce/templates/emails/email-order-details.php(90): do_action()
#12 */wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(‘…’)
#13 */wp-content/plugins/woocommerce/includes/class-wc-emails.php(421): wc_get_template()
#14 */wp-includes/class-wp-hook.php(324): WC_Emails->order_details()
#15 */wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#16 */wp-includes/plugin.php(517): WP_Hook->do_action()
#17 */wp-content/plugins/woocommerce/templates/emails/customer-completed-order.php(38): do_action()
#18 */wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(‘…’)
#19 */wp-content/plugins/woocommerce/includes/wc-core-functions.php(364): wc_get_template()
#20 */wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php(109): wc_get_template_html()
#21 */wp-content/plugins/woocommerce/includes/emails/class-wc-email.php(588): WC_Email_Customer_Completed_Order->get_content_html()
#22 */wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php(69): WC_Email->get_content()
#23 */wp-includes/class-wp-hook.php(326): WC_Email_Customer_Completed_Order->trigger()
#24 */wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#25 */wp-includes/plugin.php(565): WP_Hook->do_action()
#26 */wp-content/plugins/woocommerce/includes/class-wc-emails.php(170): do_action_ref_array()
#27 */wp-includes/class-wp-hook.php(324): WC_Emails::send_transactional_email()
#28 */wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#29 */wp-includes/plugin.php(517): WP_Hook->do_action()
#30 */wp-content/plugins/woocommerce/includes/class-wc-order.php(411): do_action()
#31 */wp-content/plugins/woocommerce/includes/class-wc-order.php(253): WC_Order->status_transition()
#32 */wp-content/plugins/woocommerce/includes/class-wc-order.php(365): WC_Order->save()
#33 */wp-content/plugins/woocommerce/includes/admin/list-tables/class-wc-admin-list-table-orders.php(477): WC_Order->update_status()
#34 */wp-includes/class-wp-hook.php(324): WC_Admin_List_Table_Orders->handle_bulk_actions()
#35 */wp-includes/plugin.php(205): WP_Hook->apply_filters()
#36 */wp-admin/edit.php(222): apply_filters()
#37 {main} thrown in */wp-content/plugins/eventon-qrcode/includes/class-checkin.php on line 200, referer:wp-admin/edit.php?post_type=shop_order

Reply to: tickets(335672)

hello i have just checked and i already have this in the styles section

.ajde_evcal_calendar #evcal_list .completed-event.desc_trig:before, .ajde_evcal_calendar .completed-event.desc_trig:before { content: attr(data-text); position: absolute; top: 0; left: 0; z-index: 300; background-color: #ffffffb8; color: #464646; font-weight: 700; font-size: 24px; height: 100%; width: 100%; text-transform: uppercase; display: flex; justify-content: center;align-items: center; }
/*, .ajde_evcal_calendar .completed-event.eventon_list_event .desc_trig:before, .evo_lightbox_body .completed-event.eventon_list_event .desc_trig:before, .evo_lightbox_body.eventon_list_event.completed-event .evopop_top:before*/

 

Reply to: tickets(335740)

Please fix calendar month issue ASAP my customers cant book and its affecting sales already.

 

admin access

username: fabpri

password: Miajasper1325!

Reply to: tickets(335778)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(335781)

Hi Christy,

Please find the tutorial below on how to update. The WP Version and PHP version should be compatible

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. 

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. 

Before updating, please take a backup of your site. That way, incase of any issues, you can safely go back to the previous version.