Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Hello,

…missing its main plugin…

Could you elaborate? In order to use Seats plugin, you need to purchase Tickets add-on separately.

Please also send us your order id of the purchase.

Perfect! If you have any further questions or concerns please create a new ticket.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Ok, I,ll do it.

Thanks.

Now, it’s Ok. Sorry for my mistake.

I close the ticket.

Thanks.

D’accord merci

thank you for letting us know. we will release updates to both those addons later this week that will resolve this 🙂