Reply to: tickets(333988)

Hi Morten,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(333902)

Hi Artem

Thank you for the response.

You’ve charged a company that doesnt exist – I am happy to pay for the month past but this is certainly not legal in australia (which i know you do not work in) however I’ll be referring this to Paypal and other pathways to seek refund.

Not to mention there way no communication for the renewal.

As a company i’ve supported for years im surprised and disappointed.

Reply to: tickets(333983)

I am using an iphone 14 and no, your site works fine. Any suggestions on what I should inspect, etc?  Thank you for your help.

Reply to: tickets(333988)

Alright.. I fixed it. Just to let you know. Safari does not accept white-space: wrap; It has to be white-space: normal;

Reply to: tickets(333988)

Hi Artem,

We have WP Rocket and I have cleared the cache several times. No luck. Also tried disabling it – no luck either.  Tried in an incognito window on the iPhone browser as well. I have added the CSS to wp-admin > Appearance > Customize > Additional CSS already.

I will provide you with a login so you can check for yourself.

Login URL: https://viborgfolkeuniversitet.dk/wp-admin/
User: admin
Password: fk^2,aHAR8]1

Thanks in advance..

Reply to: tickets(333529)

We have and we have had our IT experts also look.  We promote this calendar on a regular basis, our events have dropped to half of what they usually are since we have not been given an direct answers as to how this can be fixed?

 

We are getting complaints everyday from readers and business letting us know that your plugin is NOT working.  When they attempt to put in the event date it is grey and will not allow you to enter anything.  Its up to date so we are hoping that you have an answer or solution.  Its on your side not ours.  Our IT folks believe its an issue with your plugin not working on all browsers maybe.

 

You can test it yourself.  https://folioweekly.com/all-events/submit-event/

 

Thanks for your help, this is critical as well will have to find another option if this can’t be fixed quickly.

Teresa Spencer 904-444-4444 teresa@folioweekly.com

 

 

Reply to: tickets(333928)

What about repeat events with Action User Plus? If a customer created an event that repeats for 7 days, does Action User Plus charge for 7 events?

Reply to: tickets(333585)

The issue is with the menu, right?

Yes that’s what I’ve been trying to say from the start.

Could you show me how do you change Polylang’s language on event’s page:

Not sure what you mean. I simply set the “Language for Event” to L2 or L1. But that only means anything to EventON. I don’t see any way to tell Polylang “hey, L1 = Chinese, L2 = English”. If that’s a limitation, then I’m afraid I’ll have to apply for a refund as this is not going to work for us.