Reply to: tickets(333783)

Hello,

Unfortunately, I tried to find what’s going on with the file, but couldn’t find any particular issues.

Could you manually create the first event from wp-admin > Events, then go to EventON > Download all eventON events. > click on CSV FORMAT?

Now check if all fields are correct and if the file can be imported. If all good, use the file format to create a new file with the data from the client’s CRM.

Reply to: tickets(333832)

Is there a way of adding a new field automatically to all event cards? I think the method above means I need to activate learn more on each individual event?

I’d like to add a note to all classes

Thanks

Helen

Reply to: tickets(333797)

Hello,

Instead of “Ticket Variation Stock Quantity (Leave blank for unlimited)”, please try using “Total Tickets in Stock”:

So every time a customer purchases a ticket, it reduces the overall number of tickets available.

Please check and let me know.

Reply to: tickets(333832)

Hello,

In order to show the field, you need to add Learn More Link:

Please check and let me know.

Reply to: tickets(333795)

Your pages URLs aren’t correct, I am afraid.

Event Types pages also must have event-type-4 included in links, like this:

https://www.planconpeques.com/event-type-4/itaroa-navidades-2023/

https://www.planconpeques.com/event-type-4/actividades-civivox/

But if you don’t want to have URLs with event-type-4, then you need to create a new page similar to this one:

https://www.planconpeques.com/wp-admin/post.php?post=19022&action=edit

Reply to: tickets(333796)

Seems to be working:

On this screenshot I can see that Main Details in the sidebar:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/12/08022015/eventon-scaled.jpg

Please drag them into the main window under Event Details.

Reply to: tickets(333796)

When you go to events and add a new event. It is impossible to assign an organizer to event. The field is gone. The same with the date. There is no chance to add the date. Please take a look at my image.